Quote of the month: users and procedural knowledge

Reading a lot of material on the user perspective of information retrieval, I came across the following quote: [...] despite experience with using general-purpose search engines, users may never discover strategies such as those known by the expert reference librarians. The knowledge to use such strategies needs to be explicitly taught. Furthermore, the decomposition and … Continue reading Quote of the month: users and procedural knowledge

Quote of the month: Keywords and context

Visiting the Annual Nordic Conference in Legal Informatics in Rovaniemi, Finland, I started thinking about the progress that information retrieval technology has made the last 30 years, and remembered the following statement from 1985: The user’s task is simply to find the right combination of search terms to retrieve all and only the relevant documents. … Continue reading Quote of the month: Keywords and context